Shipping Policy
📦 Shipping Timeline: We process and ship orders within 2-3 business days after confirmation. Delivery timelines depend on the shipping address and courier partner availability.
💳 Shipping Charges: Shipping charges vary based on the weight of the parcel and delivery location. Final charges will be communicated during order confirmation.
📍 Service Locations: We deliver across India through trusted courier partners like Delhivery, DTDC, Bluedart, and others.
📋 Order Tracking: Once shipped, you will receive a tracking ID to monitor your shipment.
📞 Customer Support: For shipping inquiries, please contact us via WhatsApp.
Thank you for shopping with us! 😊
Cancellation and Refund Policy
1️⃣ Order Cancellation:
- Orders can be canceled within 24 hours of placement by contacting us via WhatsApp.
- Once the order is shipped, cancellations are not allowed.
2️⃣ Refund Policy:
- Refunds are applicable only for defective, damaged, or incorrect products.
- To request a refund, notify us within 7 days of receiving the product, providing proof (photos/videos).
3️⃣ Return Process:
- If eligible, the product must be returned in its original condition, including packaging, tags, and accessories.
- Return shipping costs will be borne by the customer unless the product is defective or incorrect.
4️⃣ Refund Timeline:
- Refunds will be processed within 7-10 business days after the returned product is received and verified.
- Refunds will be credited using the original payment method.
📞 Contact Us: For cancellations or refunds, reach out to us via WhatsApp for quick assistance.
We value your trust and strive to provide the best shopping experience! 😊
Terms and Conditions
1️⃣ Order Acceptance:
- Orders are accepted based on product availability. We reserve the right to refuse or cancel orders at any time.
2️⃣ Pricing:
- All prices are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
3️⃣ Payment:
- Payment must be completed during order confirmation. Accepted payment methods will be communicated at the time of purchase.
4️⃣ Shipping & Delivery:
- We aim to deliver your order within the stated timeframe. Delays caused by courier services or unforeseen circumstances are beyond our control.
5️⃣ Product Quality:
- While we ensure high-quality products, slight variations in color, size, or appearance may occur due to manufacturing or display settings.
6️⃣ Returns & Refunds:
- Returns are accepted only for damaged or defective products within 7 days of delivery. Refunds will be processed after inspection.
7️⃣ Customer Responsibility:
- Customers must provide accurate shipping details. We are not responsible for delays or losses caused by incorrect information.
8️⃣ Prohibited Activities:
- Reselling our products without prior approval is prohibited. Misuse of our products or brand may lead to legal action.
9️⃣ Dispute Resolution:
- All disputes are subject to the jurisdiction of the courts in Ernakulam.
📞 Support:
- For any queries or concerns, contact us via WhatsApp.
By placing an order, you agree to these terms and conditions. Thank you for choosing us! 😊